Amazon Error: Restricted Product / Ineligible for Marketplace Selling

  • This Amazon error occurs when the UPC/EAN you enter is already tied to an existing ASIN in a category you are not approved to sell in.
  • Amazon may also trigger this error if a mistyped or reused GTIN matches a restricted listing.
  • Bar Codes Talk GTINs are GS1-compliant and globally valid; this error is the result of Amazon’s internal category restrictions.
  • Verifying the GTIN and category approval status typically resolves the issue.

Amazon Error Message:

  • "Sorry, this product is ineligible for Amazon Marketplace selling at this time."
    or
  • "SKU [%s] cannot be created because it would be related to a restricted product."

Amazon Error Code:

  • 8556

Amazon Screenshots:

Amazon Restricted Product Error Screenshot

Explanation

This error occurs when the UPC/EAN you are entering is already associated with an existing ASIN and that ASIN is in a category requiring approval. Because Amazon ties GTINs to categories internally, attempting to use a GTIN linked to a gated or restricted category produces this message.

Solution

First, verify that the barcode number you entered exactly matches the GTIN provided to you. Typographical errors and accidental reuse of existing GTINs are the most common causes of this issue.

If you’ve confirmed the GTIN is correct and the error still appears, contact us so we can troubleshoot this with you. We will help determine whether the GTIN is being incorrectly linked within Amazon’s system or if the ASIN belongs to a gated category requiring approval.